A rail user passes through the gates at London Bridge station
Rail passengers can now be warned of busy trains and stations before they leave home as part of a UK industry system designed to help maintain physical distancing and safe travel during the coronavirus pandemic.


The technology will combine data on journey trends and live upxes from station staff, to both inform passengers searching for journeys on the National Rail website and app, and alx those who opt in for upxes on specific journeys, using their anonymised data to help predict how busy each train will be.


Train operators hope that a widespread sign-up to the service will mean passengers stagger journeys where possible.


The app and alxs will inform passengers planning to travel whether a service is busy and suggest alternative departures and routes.


Station “peak times” – albeit with far fewer passengers – have been varying significantly between regions, according to rail data published on Friday.


The government said it welcomed the new technology but still advised people to avoid train travel.


The transport secretary, Grant Shapps, said: “With capacity reduced to about a fifth of that previously seen on our railways, it is important that people work from home if they can, stagger their travel times to avoid crowds, and use other forms of transport wherever possible.”


Robert Nisbet, the director of nations and regions at the Rail Delivery Group, which represents train operators and Network Rail, said people should still only travel by train if journeys were absolutely necessary, adding that passengers should wear face coverings.

代表火车运营商和铁路网的铁路运输集团(Rail Delivery Group)国家和地区主管罗伯特·尼斯贝特(Robert Nisbet)表示,人们仍然应该只在绝对必要的情况下乘坐火车,并补充说,乘客应该戴面罩。

He said: “The eyes and ears of thousands of frontline staff will let us know if stations or trains are getting busy while cutting-edge data analysis will help us predict spikes in demand, giving passengers the advice they need.”


The east coast operator LNER has already moved to reservation-only travel during the crisis, and Transport for Wales is considering a similar system for trains in Wales, and possibly even pre-booked buses too, according to comments from the Welsh economy minister, Ken Skates.

据威尔士经济部长肯·斯库茨(Ken Skates)说,在危机期间,东海岸运营商LNER已经开始实行只预订机票的出行方式,威尔士交通也在考虑在威尔士的火车上采用类似的系统,甚至可能还会出现在公共汽车上。